Terms and Conditions

Welcome to the website of DPC Fire Protection Ltd. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.

1. About Us

DPC Fire Protection Ltd provides professional fire protection services, including but not limited to fire alarm system design, installation, commissioning, servicing, maintenance, inspections, and related fire safety solutions throughout the United Kingdom.

2. Use of This Website

You agree to use this website only for lawful purposes. You must not:

  • Use this website in any way that breaches any applicable laws or regulations.
  • Attempt to gain unauthorised access to the website or its servers.
  • Introduce viruses, malware, or other harmful material.
  • Use the website in a manner that may impair its performance or availability.
  • Copy, reproduce, or distribute website content without prior written permission.

3. Information Provided

The information on this website is intended for general guidance only. While DPC Fire Protection Ltd makes every effort to ensure the information is accurate and up to date, we make no guarantees regarding its completeness, accuracy, or suitability for any particular purpose.

Professional advice should always be sought before making decisions based on information found on this website.

4. Quotations and Estimates

Any quotations, estimates, or pricing provided through this website, email, telephone, or contact forms are subject to:

  • A site survey where applicable.
  • Confirmation of project requirements.
  • Availability of materials and services.
  • Final written acceptance by DPC Fire Protection Ltd.

Quotations are generally valid for 30 days unless otherwise stated.

5. Services

Our services are carried out in accordance with relevant UK legislation, industry standards, and current fire safety regulations where applicable, including recognised British Standards.

The exact scope of work will be confirmed within individual customer quotations or service agreements.

6. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information when requesting quotations.
  • Ensuring reasonable access to the property or premises.
  • Informing us of any hazards or site restrictions before work begins.
  • Ensuring that authorised representatives are available where necessary.


Failure to provide suitable access may result in delays or additional charges.

7. Payment Terms

Payment terms will be specified within individual quotations or invoices.

Late payments may incur interest and recovery costs in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 where applicable.

Ownership of any supplied equipment remains with DPC Fire Protection Ltd until payment has been received in full.

8. Cancellations

Cancellation of booked work should be made as early as possible.

Where materials have already been ordered, labour allocated, or work has commenced, cancellation charges may apply.

9. Limitation of Liability

To the maximum extent permitted by law, DPC Fire Protection Ltd shall not be liable for:

  • Indirect or consequential losses.
  • Loss of business or profits.
  • Loss of data.
  • Delays caused by circumstances outside our reasonable control.

Our total liability shall not exceed the value of the services provided unless otherwise required by law.

Nothing within these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot legally be excluded.

10. Intellectual Property

All content on this website, including:

  • Text
  • Graphics
  • Images
  • Logos
  • Branding
  • Design
  • Documents

is the property of DPC Fire Protection Ltd unless otherwise stated.

No content may be copied, reproduced, modified, or distributed without our prior written permission.

11. External Links

This website may contain links to third-party websites for your convenience.

DPC Fire Protection Ltd accepts no responsibility for the content, accuracy, security, or availability of external websites.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and process personal information.

13. Website Availability

Although we aim to keep this website available at all times, we cannot guarantee uninterrupted access.

We reserve the right to suspend, modify, or remove parts of the website without prior notice.

14. Changes to These Terms

DPC Fire Protection Ltd reserves the right to update or amend these Terms and Conditions at any time.

Any changes become effective immediately upon publication on this website.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

DPC Fire Protection Ltd

5 Kerry Croft Close
Redditch
England
B97 5GW

Email: dcaines@fireprotection.co.uk

Phone: 01527 757747